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Practice management software for independent opticians

Dataforge runs appointments, patient records and prescribing for independent and private opticians. Patients book their eye examination online and answer their pre-test questions before they arrive, your optometrists and opticians work from one patient record, and payment is taken online or in practice.

  • Built by pharmacists and doctors
  • Meets the DCB0129 NHS England clinical standard
  • Supports GPhC and CQC standards
Built for practices offeringEye examinationsContact lens fittingsContact lens aftercareDry eye clinicsMyopia management
Eye examinationsContact lens fittingsContact lens aftercareDry eye clinicsMyopia management

How Dataforge runs your optical practice

Online booking and team diaries

A diary for each optometrist and optician

Every member of the clinical team has a diary built around the days they work and the appointments they provide. Patients book online from those diaries, and each appointment type is given the length it needs.

  • Payment online at booking or when the patient attends
  • Confirmation and reminder emails sent automatically

Pre-test questionnaire

Symptoms and history recorded before the eye examination

Patients answer questions about their symptoms, general health, medicines, family history and contact lens wear on their phone as they book. The answers are waiting on the patient record when the optometrist calls them in.

  • Questions set for each appointment type
  • Clinical notes signed under each clinician’s registration

Independent prescribing

Prescriptions from independent prescribing optometrists

Optometrists with an independent prescribing qualification write the prescription on the patient record and email it to the patient. The patient collects their treatment from any UK pharmacy, and the prescription stays on their record.

  • Each prescriber signs in with their own account
  • Allergies shown on the record at the point of prescribing

Referrals and letters

Referral letters kept with the patient

Letters to GPs and hospital eye services, and the replies that come back, are stored on the patient record alongside their notes.

Practice groups

Every practice in one account

Groups with more than one practice see the diaries and patients for each location from a single login.

Bringing your practice onto Dataforge

  1. 1

    Agree appointment types

    We list the appointments you offer with their lengths and fees.

  2. 2

    Set up the team

    Optometrists and opticians are given diaries that follow their working week.

  3. 3

    Prepare questionnaires

    Pre-test questions are written for each appointment type with your optometrists.

  4. 4

    Switch on online booking

    Your staff are shown the system and patients can book from your website.

Dataforge for private opticians

Optician practice software

What is optician practice management software?

Optician practice management software runs the appointment book, patient records, questionnaires, clinical notes, prescribing and payments for an optical practice. Dataforge provides these in one system for independent and private opticians.

What software does an independent optician need?

An independent optician needs an appointment book patients can use online, separate diaries for optometrists and opticians, a patient record that holds history, notes and letters, and a straightforward way to take payment. Optometrists with an independent prescribing qualification also need to issue prescriptions. Dataforge brings all of this into a single system.

Is Dataforge suitable for independent and private opticians?

Yes. Dataforge is designed for independent and private optical practices, from a single optometrist to a group with several practices, and is set up around the appointment types each practice offers.

Can an optician that offers NHS sight tests use Dataforge?

Yes. A practice that also provides NHS sight tests runs its private eye care in Dataforge and continues to submit GOS claims through its existing process.

Appointments and payments

Can patients book an eye test online?

Yes. Patients book an eye examination on the practice website day or night, selecting the appointment type, the optometrist and a convenient time. Contact lens fittings, aftercare and dry eye appointments can be offered in the same way.

Can optometrists, contact lens opticians and dispensing opticians have separate diaries?

Yes. Each member of the clinical team has a diary set to their working pattern and the appointment types they cover, and the practice sees every diary together.

Can different optical appointments have different lengths?

Yes. Each appointment type has its own duration, so a full eye examination, a contact lens aftercare check and a dry eye assessment are each booked for the time they need.

Can patients pay for an eye examination online?

Yes. Patients can pay online as they book their eye examination, or pay at the practice on the day of their appointment.

Does Dataforge send optician appointment reminders?

Yes. Dataforge confirms each booking by email and reminds the patient before the appointment, which reduces the number of missed eye examinations.

Can an optician offer video consultations?

Yes. Video appointments suit reviews that do not need equipment in the consulting room, such as a dry eye follow-up or a discussion of symptoms before deciding whether the patient needs to come in.

Questionnaires and patient records

What should patients tell the optician before an eye examination?

Before an eye examination, the optometrist needs to know the reason for the visit, any symptoms, general health and current medicines, any family history of eye conditions such as glaucoma, and whether the patient drives, works at a screen or wears contact lenses. Dataforge asks these questions when the patient books and saves the answers to their record.

Where are an optician's clinical notes kept in Dataforge?

Each optometrist or optician writes their notes on the patient record and signs them with their professional registration. Notes are listed by date, so the full history is in one place at every visit.

Can referral letters be kept on the patient record?

Yes. Referral letters to a GP or hospital eye service, correspondence and other documents are uploaded to the patient record, so they are found with the patient rather than in a shared drive.

Prescribing

Can independent prescribing optometrists issue prescriptions in Dataforge?

Yes. An optometrist with an independent prescribing qualification writes the prescription on the patient record under their own login, and it reaches the patient electronically.

Where can patients take an optometrist's e-prescription?

Patients can take an e-prescription issued in Dataforge to any pharmacy in the UK, so they can collect their eye drops or other treatment wherever is most convenient.

Security, setup and pricing

Is Dataforge secure for an optical practice?

Yes. Dataforge has been built in line with DCB0129, which governs how health software manufacturers manage clinical risk, and patient data is held under UK GDPR. A Data Processing Agreement forms part of every contract.

Who sets up Dataforge for an optical practice?

Sync Dynamics sets up the appointment types, team diaries and questionnaires for your practice and shows your staff how to use the system before online booking goes live.

How is Dataforge priced for opticians?

Opticians pay a monthly fee for each module they use. The quote depends on the number of practices and clinicians and is provided during the demo.

Request a demo for your optical practice

Tell us about your team and the appointments you offer, and the demo will be built around your practice.