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The only software you need to run a private pharmacy

Dataforge PMR is a complete patient record management system with prescribing and dispensing built in. Whether you trade online, from the high street or both, every patient, prescription and supply is managed in one place.

  • Built by pharmacists and doctors
  • Meets the DCB0129 NHS England clinical standard
  • Supports GPhC and CQC standards
A private prescription written and sent in Dataforge PMR

Everything a private pharmacy runs on, in one system

Most private pharmacies pay for several separate systems and move information between them by hand. Dataforge PMR replaces them with one login, one patient record and one set of data, which means less duplication, fewer errors and one supplier to deal with.

Patient records

A complete history for each patient, covering consultations, prescriptions, orders, notes and documents.

Bookings

Online booking for face-to-face and video appointments, with automatic confirmations and reminders.

Online consultations and sales

Clinical questionnaires for medicine purchases, built-in identity and age verification, and prescriber review of every order.

Prescribing and e-prescriptions

Private prescribing for your prescribers, with prescriptions sent to your dispensary or electronically to any UK pharmacy.

Dispensing and labels

A dispensing queue with step-by-step checks for every item, wrong-product alerts and label printing.

Registers

Digital private prescription and controlled drug registers that replace paper books.

Built for online pharmacies and high street pharmacies

Dataforge PMR adapts to how your pharmacy trades. The same system supports both models, so you can add the other at any time.

Online pharmacies

Sell nationally through your own website

  • Orders arrive from your Shopify, WordPress or WooCommerce website with the questionnaire attached
  • Identity and age verified before the prescriber sees the order
  • One patient record across every order a patient places
  • Video consultations for services that need a conversation

Bricks and mortar pharmacies

Run the counter, the consultation room and the dispensary

  • Walk-in private prescriptions entered and dispensed from the same queue
  • Appointments booked online or by your team, paid online or in branch
  • Prescriptions issued in the consultation room by your own prescribers
  • Private prescription and controlled drug registers kept electronically

Pharmacies that trade both ways keep one patient record across every channel.

Patient records, prescribing and dispensing working together

The record, the prescription and the dispensed item are linked at every step, so the full clinical and supply history of every patient sits in one place.

Prescribing & e-prescriptions

From consultation to prescription in seconds

The prescriber searches for the medicine and sets the quantity and directions. One click generates the prescription and sends it to your dispensing queue, or sends it as an e-Prescription to any UK pharmacy.

  • Recent prescriptions shown on the record before a new one is written
  • No paper prescriptions to print, sign or store
On every prescriptione-Prescription ready
Prescriber
Name and GPhC registration number
Patient
Name, date of birth and age
Medicine
Product, quantity and directions
Reference
Unique prescription number for tracking
Destination
Your dispensing queue or any UK pharmacy

Dispensing module

Dispense with the prescription always in view

Your team finds any prescription in the queue by patient, date of birth, medicine or reference, then dispenses each item step by step. The product, quantity, batch number, expiry date and label directions are confirmed on one screen, and the label prints as each item is completed.

  • Wrong product flagged at the point of selection
  • Multi-item prescriptions tracked until every item is dispensed
  • Full dispensing history kept on the patient record
Dispensing a two-item prescription

Clinical Decision System & eCommerce

Every online order clinically reviewed

Each P and POM product on your website carries its own clinical questionnaire. The prescriber sees the answers and verification results together and decides whether to approve, hold or reject the order, with the decision saved to the patient record.

Roles and permissions

The right access for every role

Prescribers, pharmacists, dispensers and counter staff each see and do only what their role requires.

Notes and documents

Correspondence in one place

Notes, documents and GP letters are attached to the patient, so nothing sits in a separate inbox or folder.

Running your pharmacy on Dataforge PMR

  1. 1

    Demo

    We walk through Dataforge PMR using the way your pharmacy trades today.

  2. 2

    Your modules

    Choose the modules you need now. Others can be switched on later.

  3. 3

    Configuration

    Products, prescribers, staff roles and label details are set up, and your website is connected.

  4. 4

    Go live

    Your team is trained and your pharmacy runs on one system from day one.

Dataforge PMR for private pharmacies

Running a private pharmacy on one system

What software does a private pharmacy need?

A private pharmacy needs software for patient records, bookings, online consultations, prescribing, dispensing and its private prescription and controlled drug registers. Dataforge PMR provides all of these in one system, so a private pharmacy runs on a single login and a single patient record instead of several separate tools.

Is Dataforge PMR suitable for bricks and mortar pharmacies as well as online pharmacies?

Yes. Dataforge PMR runs online pharmacies, high street pharmacies and pharmacies that do both. Online orders, walk-in prescriptions and booked appointments all use the same patient record, prescribing tools and dispensing queue.

What is included in a Dataforge PMR patient record?

A Dataforge PMR patient record holds the patient's details, consultations and questionnaire answers, identity verification results, prescriptions, dispensing history including batch numbers and expiry dates, notes, documents and GP letters.

Can patients pay online or in branch?

Yes. Dataforge PMR lets patients settle the fee online when they book or pay when they attend in branch.

Prescribing and e-prescriptions

Can prescribers issue private prescriptions in Dataforge PMR?

Yes. A prescriber searches for the medicine in Dataforge PMR, sets the quantity and directions and generates the prescription. The prescription goes straight to the dispensing queue, with the prescriber's name and GPhC number on it.

Does Dataforge PMR support e-prescriptions?

Yes. Prescribers can issue an e-Prescription from Dataforge PMR for dispensing at any UK pharmacy, which removes paper prescriptions altogether.

Who can prescribe in Dataforge PMR?

Pharmacist independent prescribers and doctors can prescribe in Dataforge PMR, each from their own login, so a pharmacy can add prescribing capacity as demand grows.

Does a private pharmacy need its own prescriber to sell prescription-only medicines?

A prescription-only medicine must be prescribed by a UK prescriber before it is supplied. The prescriber can be a pharmacist independent prescriber employed by the pharmacy or a doctor or prescriber it works with, and each prescribes from their own login in Dataforge PMR.

Dispensing

How does dispensing work in Dataforge PMR?

Dataforge PMR lists prescriptions awaiting supply in a searchable queue. Dispensers open a prescription and work through it item by item, checking the product, quantity, batch, expiry and label wording against the prescription shown alongside, and a label prints as each item is finished.

Does Dataforge PMR flag dispensing errors?

Yes. During dispensing, Dataforge PMR flags any product that does not match the prescription, so the wrong product is caught at the point of selection.

Can Dataforge PMR handle prescriptions with more than one item?

Yes. Each item on a prescription is dispensed in turn, and the prescription shows as partially dispensed until every item is complete. The full dispensing history is kept on the patient record.

Does Dataforge PMR keep a private prescription register and controlled drug register?

Yes. Dataforge PMR keeps both registers electronically, so a pharmacy no longer needs separate paper books for private prescriptions and controlled drugs.

Selling medicines online

Can Dataforge PMR connect to a pharmacy website on Shopify, WordPress or WooCommerce?

Yes. Dataforge PMR connects natively to Shopify, WordPress and WooCommerce websites, and to other websites through custom integration. Orders placed on the pharmacy's website arrive in Dataforge PMR with the patient's questionnaire attached.

How does Dataforge PMR handle an online order for a prescription-only medicine?

The patient completes a clinical questionnaire for the medicine they want to buy, and Dataforge PMR verifies their identity and age. The order then waits in Dataforge PMR for a prescriber to approve, hold or reject it, and approved orders pass to the dispensing queue.

What does a pharmacy need to sell medicines online in the UK?

A UK pharmacy selling medicines online must hold GPhC registration and meet the GPhC's guidance on providing pharmacy services at a distance, including on the internet. Prescription-only medicines can only be supplied against a prescription issued by a UK prescriber, and every consultation and clinical decision has to be documented. Sync Dynamics can help new pharmacies with GPhC registration.

Standards, pricing and support

Which standards does Dataforge PMR meet?

Dataforge PMR is built to DCB0129, the clinical risk management standard NHS England requires of health IT manufacturers, and supports the standards the GPhC and CQC set for pharmacies and clinics. Data is processed in line with UK GDPR under a Data Processing Agreement included with every subscription.

How is Dataforge PMR priced for a private pharmacy?

Dataforge PMR is priced module by module, so a private pharmacy pays monthly for the parts of the system it uses. A quote for your pharmacy is provided during the demo.

Which company is behind Dataforge PMR?

Dataforge PMR is developed by Sync Dynamics Ltd of Blackburn, Lancashire (company number 15767790). The software is designed by pharmacists and doctors who operate regulated pharmacy and clinical services.

See Dataforge PMR set up for your pharmacy

Tell us how your pharmacy trades and we will show you Dataforge PMR configured the same way.