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Pharmacy dispensing software built for private practice

Dataforge PMR has the only dispensing queue built for private practice. Every private prescription is dispensed, labelled and sent to the patient from one place.

  • Pharmacist-led development with doctor-reviewed clinical safety
  • Meets the DCB0129 NHS England clinical standard
  • Supports GPhC and CQC standards
A private prescription dispensed from the Dispensing Queue

A dispensing queue for new and growing private pharmacies

The same queue serves a pharmacy on its first day of private services and a dispensary with a full team.

Starting out

Ready for your first private prescription

A guided way to dispense that a new private pharmacy can follow from day one, without an existing process to build on.

Scaling up

Fast enough for a busy dispensary

Each item is dispensed quickly, and manual prescription entry can be automated as your numbers rise, with robust pharmacist checks kept in place.

Your team

Role-based access for dispensers

Dispensers work the queue under their own login, with access set by role and every action recorded against their name.

Every private prescription in one dispensing queue

Built for the way private prescriptions arrive, not adapted from an NHS system. The Dispensing Queue collects them from every route they reach your pharmacy and shows where each one came from.

Online Forms

Orders from your website approved by a prescriber in the Online Forms module.

Bookings

Prescriptions written after an appointment or video consultation in the Bookings module.

Patient record

Prescriptions issued by your own prescribers using the Prescribing Module.

Manual entry

Paper prescriptions and those from outside clinics entered by your team, with a copy attached.

Dispensing in Dataforge PMR

Less typing and fewer chances for error. The queue, labels and checks work together, so information entered once is used at every later step.

Dispensing queue

Every prescription waiting to be dispensed, in date order

Nothing overlooked on a busy day. Each prescription is ready to dispense from the same screen, and dispensed and cancelled prescriptions are kept for reference.

  • Search by patient, medicine or prescriber
  • Elderly and paediatric patients flagged
  • Sorted oldest or newest first
The Dispensing Queue in Dataforge PMR, listing private prescriptions to be dispensed with their date, source, patient and number of items
The Dispensing Queue in Dataforge PMR

Dispensing labels

Dispensing labels checked on screen before they print

Labels that match the prescription every time. Each label is produced from the prescription and previewed before it is printed.

  • Cautionary and advisory labels built in
  • Dispensing label size configured to suit your printer and labels
  • Several labels for one supply when it is needed
A dispensing label for amoxicillin 500mg capsules previewed in Dataforge PMR before printing
A dispensing label previewed before printing

Your formulary

Any medicine added to your database

No limit on what your private service can supply. Any medicine can be added to your drug database, whatever your specialism.

  • Prescription-only medicines
  • Pharmacy medicines
  • Controlled drugs
  • Unlicensed medicines and specials
  • Extemporaneously prepared formulations
  • Medical cannabis
  • Aesthetics products
  • Weight management injections

Accuracy checks

Warnings raised before the medicine leaves the dispensary

Mistakes caught at the bench rather than by the patient. Dataforge PMR checks each supply and warns your team when something does not match.

  • Product and quantity checked against the prescription
  • Expired and short-dated stock flagged
  • Recent supplies of the same medicine highlighted

Part dispensing

Items dispensed one at a time

A prescription with several items can be part supplied and completed later, with its progress shown in the queue.

Not dispensed

A reason for anything not supplied

An item that is not dispensed, or a prescription that is cancelled, is saved with the reason.

Medical history

Allergies and current medication in view

The patient's recorded allergies and current medication are available while you dispense.

Part of the Dataforge PMR system for private pharmacies, with controlled drug registers for medical cannabis pharmacies.

Collection and delivery arranged at the point of dispensing

Every medicine accounted for from your dispensary to the patient. How each one is supplied is recorded as it is dispensed.

Despatch

Royal Mail labels printed as the item is dispensed

No separate courier website to manage. Royal Mail Click & Drop is connected to Dataforge PMR, with tracked and signed-for services available.

  • Parcels despatched together on a Royal Mail manifest
  • Tracking updates sent to the patient by email and SMS
  • Patients told when a medicine is ready to collect
Royal Mail despatch in Dataforge PMR, with a tracked service and signature on delivery selected for a dispensed private prescription
Royal Mail despatch in Dataforge PMR

Setting up the Dispensing Queue

A setup planned around your pharmacy and the way prescriptions reach you today.

  1. 1

    Demo

    A walkthrough of private prescription dispensing in Dataforge PMR.

  2. 2

    Pharmacy and products

    Your pharmacy details and formulary set up.

  3. 3

    Team and delivery

    Your team added and your delivery options connected.

  4. 4

    Go live

    Training completed and your prescriptions dispensed from the queue.

Questions about the Dispensing Queue

Choosing software for a private pharmacy

Which PMR software is built for private pharmacies?

Dataforge PMR is built for private pharmacies and clinics rather than adapted from an NHS system. It covers online consultation forms, prescriber review, private prescribing, dispensing, labels, the prescription-only medicine register, controlled drug registers, bookings and Royal Mail delivery in one system.

Why does a private pharmacy need a different PMR from an NHS pharmacy?

NHS PMR systems are designed around the Electronic Prescription Service and NHS claims. A private pharmacy works differently. Its prescriptions arrive from a website, a clinic or an outside prescriber, patients need identity checks before supply, and each sale is recorded in the private prescription register. Dataforge PMR is designed around that way of working.

Do I need any other software to run a private pharmacy?

Dataforge PMR replaces the separate systems most private pharmacies would otherwise use for patient records, online consultations, prescribing, dispensing, registers, bookings and delivery. Alongside it you need a website, which Dataforge PMR connects to natively on Shopify, WordPress and WooCommerce or through custom integration, a payment provider and your accounting software.

What software does an online pharmacy need in the UK?

GPhC guidance expects an online pharmacy to confirm who each patient is, make sure a prescription-only medicine is only supplied after an appropriate consultation with a prescriber, and spot repeated or inappropriate orders. Dataforge PMR asks for live photo identification and a selfie with every consultation form, checks for duplicate orders and lets the prescriber approve, hold or reject each request before it reaches the dispensing queue.

What is the best PMR system for a private pharmacy?

The best PMR system for a private pharmacy is one designed around private prescriptions. It should accept prescriptions from a website, a clinic or an outside prescriber, print dispensing labels, keep the prescription-only medicine register and arrange delivery, without the pharmacy paying for NHS features it does not use.

Can I use Dataforge PMR to start a new private pharmacy?

Yes. Dataforge PMR can be set up before your first patient, and Sync Dynamics, the company behind it, also supports new pharmacies with GPhC registration, websites and standard operating procedures.

Can one PMR system handle both NHS and private dispensing?

Some PMR systems handle both. Dataforge PMR handles private prescriptions only and does not connect to the NHS Electronic Prescription Service, so an NHS pharmacy runs it alongside its NHS system for its private services.

How much does private pharmacy software cost?

Dataforge PMR is priced per module, so a pharmacy pays only for the modules it uses. A quote is given during the demo.

Is Dataforge PMR cloud based?

Yes. Dataforge PMR runs in a web browser, so there is nothing to install and your team can sign in from any computer with an internet connection.

Can a clinic and a pharmacy use the same system?

Yes. A clinic with its own pharmacy can prescribe and dispense in Dataforge PMR, and the clinic's prescriptions reach the pharmacy without being entered a second time.

Moving to Dataforge PMR

Can we move our existing patient records to Dataforge PMR?

Yes. Your existing patient records are transferred into Dataforge PMR as part of your setup, so your team starts with the patient history it already holds.

Is there a minimum contract term?

Yes. Dataforge PMR subscriptions run for a minimum of twelve months, are billed monthly and renew for a further year unless cancelled, which keeps your monthly cost fixed for each year.

Is support and training included?

Yes. Support and training for your team are included with every Dataforge PMR subscription.

Can we export our data if we leave?

Yes. Your data belongs to your pharmacy and can be exported if you decide to leave Dataforge PMR.

Private prescription rules

How long is a private prescription valid in the UK?

A private prescription for a prescription-only medicine is valid for six months from the date it was signed, under the Human Medicines Regulations 2012. A prescription for a Schedule 2, 3 or 4 controlled drug is valid for 28 days.

What records must a pharmacy keep for a private prescription?

A pharmacy records every prescription-only medicine it supplies on a private prescription. The entry gives the date of supply, the medicine and quantity, the prescriber's name and address, the patient's name and address and the date on the prescription. It is made on the day of supply or the next day, and the record and the prescription are kept for two years. Dataforge PMR keeps this record in its Registers Module.

What has to be on a dispensing label in the UK?

The label on a dispensed medicine gives the patient's name, the name and address of the pharmacy and the date of dispensing, together with the name of the medicine, the directions for use and any precautions. Pharmacies also print the warning to keep medicines out of the reach and sight of children.

Can a private prescription be sent to a pharmacy electronically?

Yes. A private prescription can be issued electronically if it is signed with an advanced electronic signature and sent to the pharmacy as an electronic communication. The exception is a Schedule 2 or 3 controlled drug, which can only be prescribed electronically through the NHS Electronic Prescription Service. Prescribers using the Prescribing Module in Dataforge PMR can issue private e-prescriptions.

Security, compliance and company

How is patient data protected in Dataforge PMR?

Patient data is processed in line with UK GDPR under a Data Processing Agreement included with every subscription, and each member of your team signs in with their own account.

Where is patient data stored?

The Dataforge PMR database and its backups are held in the UK. Identity documents and clinical images uploaded by patients are stored in the European Economic Area, in a country approved for UK data transfers.

What clinical safety standard does Dataforge PMR meet?

Dataforge PMR is built to DCB0129, the clinical risk management standard NHS England requires of health IT manufacturers. Sync Dynamics maintains a clinical safety case report, a hazard log and a clinical risk management plan for the system, with clinical safety reviewed by a doctor.

What records can Dataforge PMR produce for a GPhC inspection?

Dataforge PMR holds the records an inspector usually asks to see, including the prescription-only medicine register, controlled drug registers, dispensing records and the identity checks made before each online supply.

How many people in my team can use Dataforge PMR?

Each licence includes three users, and further users can be added in blocks of three as your team grows.

Which company is behind Dataforge PMR?

Dataforge PMR is developed by Sync Dynamics Ltd of Blackburn, Lancashire (company number 15767790), which has demonstrated Dataforge PMR at the Pharmacy Show at the NEC in Birmingham for three years running.

See the Dispensing Queue in Dataforge PMR

A demonstration arranged around your pharmacy, at a time that suits you.